Lindsey Knowles

How can you ensure employees are engaged, understand their role and are recognized for it? In this panel, find out how to shift employee KPI’s and metrics to be more customer-centered and continue to motivate, inspire and empower them to deliver exceptional experiences. Panelists will discuss: • What are some of the methods for incentivizing and recognizing associates? • Does one method foster a stronger sense of accountability and employee empowerment? • Does mentorship and active weekly meetings or trainings help motivate employees? • Who provides the best mentorship and coaching? What training goes into training the coaches?