Next Generation Customer Experience 2017 (past event)

March 27 - 29, 2017

Contact Us: 1.888.482.6012

Elizabeth Robillard, Event Director at Worldwide Business Research

Elizabeth Robillard


Event Director
Worldwide Business Research

Check out the incredible speaker line-up to see who will be joining Elizabeth.

Download The Latest Agenda

Day One: Mining, Mapping and Measuring: How to Master Essential CX Strategies

Friday, January 6th, 2017


Day Two: Creating a Customer Centric Culture: Aligning Your Organization Around Your Most Valuable Asset

Monday, February 6th, 2017


Day THree: Brace Yourself, Even MORE Disruption is Coming: Meeting the Needs of Your Customer in 2025

Friday, May 3rd, 2019


12:00 NGCX TOP CHALLENGES WRAP UP ROUNDTABLES: What Will You Take Back to the Office With You

Using the top challenges submitted by your peers during our day one morning ice breaker, these free flow discussions will be your chance to take a deep dive into the specific areas you came to discuss. You will have a chance to participate in two separate 30 minute discussions and tackle two challenges you face in your role head on.