Next Generation Customer Experience 2017 (past event)
March 27 - 29, 2017
Contact Us: 1.888.482.6012
Elizabeth Robillard
Event Director
Worldwide Business Research
Check out the incredible speaker line-up to see who will be joining Elizabeth.
Download The Latest AgendaDay One: Mining, Mapping and Measuring: How to Master Essential CX Strategies
Friday, January 6th, 2017
Day Two: Creating a Customer Centric Culture: Aligning Your Organization Around Your Most Valuable Asset
Monday, February 6th, 2017
08:20 Welcome Remarks
Day THree: Brace Yourself, Even MORE Disruption is Coming: Meeting the Needs of Your Customer in 2025
Friday, May 3rd, 2019
09:20 Welcome Remarks
12:00 NGCX TOP CHALLENGES WRAP UP ROUNDTABLES: What Will You Take Back to the Office With You
Using the top challenges submitted by your peers during our day one morning
ice breaker, these free flow discussions will be your chance to take a deep
dive into the specific areas you came to discuss. You will have a chance to
participate in two separate 30 minute discussions and tackle two challenges
you face in your role head on.