Caroline Dangson

Product Manager
Callidus Cloud

Caroline Dangson is a product manager and marketer for new products by CallidusCloud CX focused on motivating employees to deliver exceptional customer experience. Prior to CallidusCloud CX, Caroline has worked as a product marketer, product designer, and social business strategist. Caroline began her career as a research analyst forecasting trends in social media adoption and business models. Caroline is passionate about the use of positive psychology and social technologies to more deeply engage employees and customers.

Check out the incredible speaker line-up to see who will be joining Caroline.

Download The Latest Agenda

Day One: Mining, Mapping and Measuring: How to Master Essential CX Strategies

Friday, January 6th, 2017

13:15 Innovation Spotlight- An Inside-Out Approach to CX

• The importance of an inside-out approach to CX.
• Integrating feedback into existing workflows to improve CX.
• The art of engaging customers and employees